Luckily, even after this company’s tremendous failure, the mom says the teen’s kind heart hasn’t been changed. “Thankfully, my son said he would do it again in a heartbeat,” Tami said. Although the company has since publicly apologized, according to Fox 26 Houston, it’s sad that it ever came to this.

The saying “No good deed goes unpunished” definitely comes to mind. So, does the saying “The customer is always right.” The latter, obviously, isn’t always true, and the former doesn’t have to be either. Let this be a lesson for the rest of us. Stand up for what’s right. If the customer is wrong, they’re wrong. A kind employee shouldn’t be punished for making an ignorant customer happy.